Senior Front Desk Receptionist

Express Direct Lestari · 📍 Seminyak, Bali · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 3.000.000 – Rp 4.000.000 per month
Express Direct Lestari is seeking a highly skilled and professional Senior Front Desk Receptionist to join our team in Seminyak, Bali. As a Senior Front Desk Receptionist, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay. This is a full-time position with a competitive salary and benefits package.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, providing a warm and welcoming atmosphere.,Handle guest inquiries, reservations, and check-in/check-out processes efficiently and accurately.,Maintain accurate records of guest information and manage guest feedback.,Coordinate with housekeeping, dining, and other departments to ensure smooth guest services.,Monitor front desk operations and ensure compliance with hotel policies and procedures.,Provide excellent customer service and resolve guest complaints professionally.,Assist in training and mentoring junior front desk staff.,Perform other related duties as assigned by the management.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in front desk receptionist roles in the hospitality industry.,Proven ability to handle multiple tasks and prioritize workload effectively.,Excellent communication and interpersonal skills.,Strong organizational and problem-solving skills.,Proficiency in English and Bahasa Indonesia.,Familiarity with hotel management systems and guest relationship management software.,Ability to work well under pressure and meet tight deadlines.,Valid ID and work permit for Bali, Indonesia.

🛠️ Keahlian

Customer serviceMultilingual communicationTime managementConflict resolutionBasic computer skillsAttention to detailTeamworkAdaptability
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